FASTTRAK historically has been a traditional supplier of software services to the Chauffeured Ground Travel Market and for over a decade, the success over that time period has made FASTTRAK one the leading software suppliers to the Market . During 2009 and 2010 our development staff commenced to completely rebuild in a similar but not identical fashion the existing Business Edition Software to allow the product to best utilize the new Dot Net Technology platform.
The result of customer requests and the referenced development has been a new product line consisting of Cloud based Software as a Service (SaaS) and designed for and distributed to the Cloud. Dubbed FASTTRAK Global Online Cloud or "GO" Cloud application, it continues the trend of lower costs and all-inclusive approach to included services normally an added expense in many competitor's applications.
Also, the pricing approach to this new service is a small monthly service and 2 to 8 cents per reservation per month.
Global Online Cloud
Features
Reservations Logistics Management - Manages on-premise and on-line bookings for recurring or new browser visitors to your website. Also manages destination group excel submission imports and customer Quotations.
Customer Online Booking & Mgt - Manages automatic account creation for new bookings and allows online customers to manage their bookings including confirmations, invoices, statements and traveler profile management.
New Account Online Booking & Mgt - The online web application accepts new bookings and alerts management for review and resulting confirmation or cancellation.
Dynamic Dispatch Grid - In-line on screen editing provides a dynamic environment for dispatchers and booking agents.
Visual Drag & Drop Dispatch Grid - Drag and drop jobs on existing and available equipment with ease and accuracy ensuring the best fit for vehicle & driver and the organization.
Dynamic Grid Update/Reporting - Main grids automatically update for GPS updates, flight status, external bookings via online customers and PDS or GDS web-services bookings and on demand reporting of any view created to excel, csv, pdf, rtf or HTML
Group Reservation Management - Manage large groups in the dispatch and move transactions resulting in last minute flight changes post dispatch with ease and re-generate active field documents in seconds for greeters.
Group Management Excel Import - Import large group manifests with drag and drop to vehicle type assignments.
Reservation Search Tool - Dynamic search tool for reservations
Quick Customer Quote / Client Look-up - Manages the users ability to quote customers quickly from a default pricing plan or from the customers record.
Mapping & Directions - Provides mapping and directions on demand for point to point or for multiple stops
Customizable Pricing - Pricing plans can be established the global system level and customized at the customer or corporate account level.
User Security/Roles/Permissions - Provides default user security Roles and permissions for the standard type of functions within livery organizations. Defaults can be modified by an administrator log-in.
Customizable User Palettes/Views - The application offers over thirty (30) skins designed to enhance the user experience, especially for functions where viewing is intense, by allowing the user to change the skin temporarily or as a default.
Grid Excel Export Report Feature - Most all data grids in the system utilize an export feature for analysis and reporting. Grids export in the on screen configuration making reporting much easier that standard exports of data.
Meet & Greet Signage - Meet signage can be customized with logos and a choice of Client, Customer, Passenger or the Referring Destination management company.
Auto Email Confirmations, Updates - Customers, passengers and selected contacts will receive updates as changes occur on each booking.
Auto Email Dep, Recpt, Inv's, Stmts - Customers and other designates receive these automated items.
Auto Email Passenger Alerts - Passengers receive 24hr, 12hr and 2hr alerts before scheduled pickup.
Auto Email Contacts & Agents - Assign contacts and agents to receive specific information regarding the customer bookings.
Employee Scheduling - schedule drivers and office staff for shifts. Drivers can be filtered as to availability on the main dispatch grid.
Auto Flight Tracking & Verification - Back-end processes track all inbound and outbound air traffic and provides verification at time of booking.
PCI Compliant Payment Processing - All customer credit card data is centrally located and encrypted and protected from external and unauthorized internal use.
Built-in Costing & Invoicing - Finalize and cost jobs before invoicing while also assigning driver, agent, and or affiliate costs.
Built-in Wage & Commissions Mgt - Wages and commissions are accumulated and and can be edited or modified by the appropriate individuals.
Multiple Company Operations - The product includes the ability to run multiple companies from the same cloud application utilizing the common driver and equipment resources.
Custom Grid Design & Report - Configure the main grid by color, column and drill down configuration and export exactly what is on the screen, in excel, csv, pdf, rtf or HTML.
SMS Texting Drivers - text driver, passenger, customer or vehicle simultaneously at anytime with ease from the main grid.
Market Focus
FASTTRAK provides software cloud application sales and services to the chauffeured ground transportation markets. This consists of service to operators that run their own companies i.e. Limousine, Tour Bus, Van, Bus or Mini-Bus companies; or corporations that house departments that may provide these similar functions i.e. Casinos, Hotels, Luxury Resorts and Corporations looking for an employee resource logistics management solution.
